- Categories:Technical advantages
- Time of issue:2019-09-27 00:00:00
As a professional instrument production, research and development, service team, we have a young, energetic, passionate and fighting spirit of technology and service team, full of vitality.
The company has 21 technicians, with an average age of 35 years old, and 19 Graduates with bachelor degree or above. It is equipped with integrated service departments such as program R & D department, marketing department and operation and maintenance department. It has been polished and cooperated with tacit understanding to lay a solid foundation for users to provide better service.
Our company provides high-quality after-sales service for all the projects we undertake. The company has detailed after-sales service plan, perfect after-sales service measures and experienced after-sales service technicians, which can ensure that the user's various systems play the greatest role, reduce the system failure loss and reduce the system operation cost.
Our company always adheres to the attitude of being responsible for customers and provides perfect safeguard measures to support the smooth progress of after-sales service. The details are as follows:
Our company has a strong technical service force. At present, there are 10 service engineers in the customer service center.
Our company has a spare parts warehouse for maintenance. If the products and equipment provided by us fail and can not be eliminated within the corresponding specified time, we will provide spare equipment no less than the specification and model of the failed equipment for use until the failed equipment is repaired, so as to provide sufficient spare parts guarantee for after-sales technical support and normal operation of users.
In case of emergency, the company's headquarters will dispatch engineers from the company's service center or other offices for support.
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